REFUND

Please, read our refund policy before submitting refund request.

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REFUND POLICY

At our online shop, we understand that sometimes things don't go as planned. If you receive a damaged product, we offer a refund or exchange within 14 days of receipt. Simply contact our customer service team and we will guide you through the process.

If you did not receive your product, we apologize for the inconvenience. Please contact us within 30 days of the expected delivery date and we will either send a replacement or issue a refund.

If you received the wrong product, we will happily exchange it for the correct item or issue a refund. Please contact us within 14 days of receipt and we will assist you in resolving the issue.

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